Pet Travel

PBS International Freight are the official agent for Continental Airlines transporting animals under the PET scheme, along with many other major airlines.

We make sure your pet is cared for and sent safely to anywhere in the world. Pets and live animals are a sensitive cargo that we really do understand. Our service is tailor made to avoid the problems and delays that can often be experienced

Before your pet can travel, we must stress that we are only the forwarder/clearance broker and we are not involved with the veterinary side. Please visit DEFRA for clarification on these regulations. We also recommend that you contact your local vet to arrange documentation. Your pet will not be allowed to travel to/from the UK without the correct paperwork.

PBS are able to offer arrangements to suit your own specific requirements.

C R U F T S 
To all dog owners who are importing their dogs temporarily for the CRUFTS show click here
Additionally we are pleased to offer return freight arrangments for your dog once the show has finished, please contact us for rates and to make a booking.

Private Personal Pet Importation Custom Rules

IMPORTS

With Imports we can meet passengers in the terminal and transport them to the animal reception centre located at the Cargo Terminal, Gatwick Airport. We can arrrange onward transportation of you and your pet to final destination. Both these services are extra to the standard prepaid charges.

Continental Airlines passengers will need to contact PBS well in advance of arrival. Please provide the booking confirmation number that you received when booking at origin.  We will need the flight number, date and origin station along with your contact telephone nos or e-mail address.

There is a customs clearance form (C5) that must be completed prior to arrival. This can be downloaded here and must be completed with the original returned to PBS prior to arrival, or at least brought with you on the day of arrival.

Additional Arrival options (these are to be paid in advance of arrival to PBS directly).

If you wish to meet PBS on the day of arrival at the cargo area without paying the additional services above, please contact us prior to arrival to confirm your arrangements. You can view this map to help find Servisair Cargo where we will meet you. If no contact is made prior to arrival, this may result in delays in clearance.

Should your pet or animal need kenneling for any reason, please be assured that PBS can also make these arrangements for you.

EXPORT

CONTINENTAL QUICKPAK SERVICE AND REQUIREMENTS

EXPORT REQUIREMENTS FOR ALL OTHER INTERNATIONAL CARRIERS

With every Export shipment charges are calculated on the size/weight of the animal traveling, the destination, route and time of year.  We represent many major airlines and can ship to anywhere in the world throughout the year.

During the hot summer and cold winter months, most carriers to the United States have embargos. In conjunction with Continental Airlines, PBS International Freight Ltd can offer reliable temperature controlled transport to/from the aircraft, which then allows your pet to travel throughout the year. See Continental's PetSafe policy.

It is very important that the correct kennel is provided for your animal. Below is a chart with suggested crate lengths for most breeds of dogs. Here is a guide to measuring your pet and determining the correct crate size.

Vari Kennels

PBS International Freight Ltd hold a large stock of Vari Kennels in all the sizes you see above.  If your dog requires a larger size, we can arrange to have these tailor made.  Please contact us for a quote on Vari Kennels, shipping costs and collection/delivery services for your pet/animals to your required destination.

Please note that if you are going to use your own kennel for your pet/animal you will need to check that it complies with industry IATA standard regulations.

The kennel must be sturdy, properly ventilated and most importantly must be large enough for the animal to freely sit and stand with its head erect, turn around, and lie down in a normal posture.

Note: A domestic pet carrier purchased from the majority of pet stores will most likely not be approved for air transport.

Check the closing mechanism to make sure it works properly, do not put a lock on the door, as the animal must be accessible in case of an emergency.

We do not recommend wheels unless they have a secure locking device.

Kennels should be nose and paw proof, in addition to this other species of pets such as rodent, birds etc have different criteria, please contact us for further details.

Only 1 dog or cat should be contained in each box, unless they are puppies or kittens younger than 6 months.  Dogs and cats can not travel together in the same containers.

Two empty fixed dishes (food and water) must be fixed to the kennel and be accessable from the outside.

Absorbent material should only be black and white newspaper or blanket.

When you have received your quotation please note we will need the following information to make your booking with the airline;

Other points to remember when your pet is traveling are;

Delays: If the departing aircraft that your pet is traveling on is delayed for more than 2 hours, your pet will be taken to the Animal Reception Centre. Here your pet will be removed from its kennel, fed and watered and returned to the aircraft for the new departure time.